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These terms set out the rules that apply when you open and use your ab367 account — from your first deposit through Rocket or Upay to every transaction recorded in your history. Access to the platform depends on your local law and the eligible regions where ab367 operates.
By opening an account on ab367 and making use of any service on the platform — including depositing through Rocket, sending a transfer via Upay, or browsing the game lobby — you confirm that you have read and accepted these terms. The agreement is between you and ab367. It governs your account registration, the funds you move in and out, and your access to site content. Where a specific service has its own supplementary rules, those rules sit alongside this agreement and do not replace it. We update these terms when our operations change or when regulatory requirements shift. When that happens, we publish the revised version here, and continued use of your account after the update date means you accept the change. If you do not agree with an update, you should stop using the account and contact support before the change takes effect. Nothing in these terms removes rights you hold under applicable local law. Availability of the platform and its services depends entirely on your local law and the eligible regions in which ab367 is permitted to operate. If you are unsure whether access is permitted in your location, do not proceed without checking your local legal position first.
These terms draw clear lines between what ab367 controls directly and what falls outside this agreement. Understanding the scope helps you know where to direct a question about your account, a transaction record, or a third-party service you reached from our platform.
Registration, login, account verification and session management all fall within this agreement. Any action you take while signed in — viewing your wallet balance, checking your history, or navigating the lobby — is covered by these terms.
Deposits and withdrawals processed through Rocket or Upay are subject to this agreement on the ab367 side. The mobile wallet provider's own terms apply to the wallet leg of the transfer. Both sets of terms run in parallel.
Game content made available from studios in our lobby — including titles accessible through Bigtime Gaming, Habanero, Joker and PG Soft — is covered here for access purposes. Individual game rules are shown inside each title and are not replicated in this agreement.
Links or services that take you outside ab367 — including the Rocket or Upay app interfaces — are governed by those third parties' own terms. We do not accept responsibility for content, policies or availability on external platforms.
You have concrete, practical rights over your account and the data associated with it. Your transaction history — every deposit made through Rocket or Upay, every withdrawal processed — is visible in your signed-in account area. You do not need to contact support to see it; open your account dashboard and navigate to the history tab. If any detail in your account profile is incorrect — your name, contact number or registered wallet identifier — you can request a correction through the support channel. For more complex changes that affect your payment records, support will walk you through the verification steps shown in your account. If you believe a transaction has been recorded incorrectly, raise it with support and reference the transaction ID shown in your history. We will check the record and respond through the same channel you used. You may also request a summary of the account data we hold, and if you decide to close your account, you can ask for confirmation that your data has been handled in line with our retention policy. All of these steps are available to you without charge.
Open the history tab inside your signed-in account to see every deposit and withdrawal, including those made via Rocket and Upay. No support request is needed to access this view.
Contact support if your registered name, phone number or wallet details need updating. Bring the account ID shown in your dashboard and follow the verification steps the support agent outlines.
If any part of these terms is unclear, send your question through the published support route. Reference the specific clause number or section title so the team can address it directly and efficiently.
For account closures, data summaries or escalation of an unresolved transaction dispute, contact support and state your request clearly. We handle these in line with the retention and data policy outlined in the trust section below.
If you have a question about any clause in this agreement, or need to take action on your account under these terms, the routes below are the published channels you can use. We do not publish operating hours or response-time commitments that we cannot verify, so check the contact page for the current status of each route.
Open the chat widget visible on the ab367 site while signed in. State your account ID and the specific term or transaction you are asking about. This is the fastest route for straightforward policy questions.
Send a written query to the support email address published on the ab367 contact page. Include your account ID, the relevant section of these terms and a clear description of your question or request.
The help section inside your signed-in account area holds answers to common terms questions, including wallet transaction rules for Rocket and Upay. Check there first before opening a support ticket.
We take a straightforward approach to the obligations these terms place on us. Account data is held and used only for the purposes described in our privacy policy, which sits alongside this agreement. Session security, password handling and wallet verification steps are shown in your account settings — follow the instructions there rather than any third-party advice. If we need to update a material part of this agreement, we publish the change here with a clear effective date.
Account and transaction data collected during Rocket or Upay deposits is used only for the purposes stated in our privacy policy. We do not sell account data to third parties. Retention periods are set out in the privacy policy linked from your account settings.
Your account login and wallet access steps are your responsibility to keep secure. Two-step verification options, where available, are shown inside your account security settings. If you suspect unauthorised access, use the account lock option and contact support immediately.
We use session cookies to keep you logged in and to record your account navigation. Preference and analytics cookies are also set; you can review and adjust these through the cookie notice shown on your first visit or inside account settings.
When these terms change, the updated version is published at this URL with a revised effective date. We do not send individual notifications for minor clarifications, but we do flag material changes through a notice in your signed-in account dashboard.
These questions address what visitors most often ask about the ab367 terms and conditions — covering account eligibility, transaction records, how to request corrections and what happens when the terms are updated.
Yes. Any deposit or withdrawal processed through Rocket or Upay is covered by this agreement on the ab367 side. The wallet provider's own terms also apply to the transfer on their side. Both sets run in parallel, and your transaction record is visible in your account history.
We publish the updated version here with a new effective date and show a notice inside your signed-in dashboard. If you continue using your account after that date, you are accepting the revised terms. If you disagree, contact support before the effective date to discuss your options.
Access depends on your local law and whether Bangladesh falls within the eligible regions where ab367 operates at the time of your visit. We do not make a legal determination for you. Check your local legal position before opening or continuing to use an account.
Open a support request through live chat or the published support email, provide your account ID and describe the detail that needs correcting. For changes that affect payment records — such as a linked Rocket or Upay number — support will confirm the verification steps required.
Every deposit and withdrawal is listed under the history tab in your signed-in account area. The record shows the amount, method and status of each transaction. If a record looks incorrect, note the transaction ID shown there and raise it with support directly.
It covers your access to studio content available in the lobby — including titles from Bigtime Gaming, Habanero, Joker and PG Soft — in terms of account access and site use. Individual game rules are shown inside each title and are not replicated here in these terms.