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Your ab367 account is where every transaction starts — fund it with Rocket or Upay, check your balance, and your lobby access follows from there. Availability depends on your local law and eligible regions.
Open the cashier section inside your ab367 account to start a deposit. We support Rocket and Upay as the primary local wallet routes — both are connected directly to the deposit screen so you do not need to navigate away. Select your wallet, enter the amount that fits your session, and confirm the transfer from your mobile wallet app. Your account balance updates once the wallet transaction clears on our end. If anything looks off after you confirm, your transaction reference is the first detail to have ready when you contact support. We do not publish fixed processing windows because wallet clearance depends on the payment provider, but the deposit screen shows the current status at every stage.
Log in to your account and navigate to the cashier or deposit section shown in your account menu.
Select the wallet that matches your mobile account — Rocket or Upay — then follow the fields shown on screen.
Type the amount you want to add, review the details on screen, and confirm the transfer in your mobile wallet app.
Once your wallet clears the transaction, your account balance updates and you can move to the lobby.
When you want to pull your balance back to your Rocket or Upay wallet, head to the withdrawal section in your account area. The fields there ask you to confirm the wallet number you want to receive the funds — make sure it matches the wallet you used to deposit, because our system checks ownership before processing. Enter the withdrawal amount, check the on-screen summary, and submit. We do not promise a specific payout window because that depends on the payment rail's own clearance cycle; the withdrawal screen shows a status label that updates as it moves through the queue.
Navigate to the withdrawal page inside your signed-in account area and select your preferred payout wallet.
Enter the Rocket or Upay number that belongs to you — this must match the wallet registered on your account.
Type the amount you want to withdraw and review the summary the screen shows before you submit.
After submission, the withdrawal status label updates in your account history so you can follow its progress.
Before your first withdrawal, your account may prompt you to complete an identity check. We do not publish a fixed document list here because the fields your account shows depend on what is required at the time you request a withdrawal. Follow only what the account verification screen asks — nothing more, nothing less. Some accounts are cleared quickly; others go through a review stage, and the account screen will tell you which step you are on. The wallet ownership step is the part most people ask about: the wallet number you register for withdrawals needs to be active and in your own name.
Complete only the identity fields shown in your account verification section — the system tells you what it needs.
The Rocket or Upay number linked for withdrawals must be active and registered under your own name.
If your account enters a review stage, the status shown in your account area will update as the review moves forward.
If the account flags an issue during verification, contact support through the published route with your account reference.
Rocket and Upay are the two wallet routes we have set up for Bangladesh accounts. Both work through the cashier screen inside your account — there is no separate app or third-party redirect needed to move money in or out. Rocket is widely used for local mobile transfers and connects cleanly to our deposit flow. Upay similarly routes through the mobile number attached to your wallet account. Bank Transfer is available as an additional route for accounts that prefer it.
Local mobile wallet — deposit and withdrawal through your Rocket-registered number.
Mobile wallet route linked to your Upay account number shown at the cashier.
Account-to-bank route for accounts where direct bank transfer is active.
Every deposit and withdrawal you make through ab367 generates a transaction record inside your account history. When you cross-reference this with your Rocket or Upay wallet statement, the reference number on both sides should align. If they do not match — for example, your wallet shows a deduction but the account balance has not updated — the transaction reference from your wallet is the key piece of evidence to bring to support. Do not rely on screenshots alone; note the exact reference string and the timestamp your wallet app displays.
Your wallet app and your ab367 account history both carry a transaction reference — keep them side by side for any follow-up.
Account history entries show a status such as pending, processing or completed — check this before contacting support.
Open the transaction history tab in your signed-in account area to see every deposit and withdrawal listed in order.
Save or note the reference string, timestamp and amount from your wallet statement in case you need to raise a dispute.
Account security on ab367 sits on a few concrete checkpoints that apply to every transaction. The domain you are on should always read ab367 — verify the address bar before you enter any account credentials or confirm a wallet transfer. Identity checks at withdrawal are there so that payouts only go to the wallet owner who opened the account. Our support team operates through published contact routes, and any request asking you to share your wallet PIN or account password outside those routes is not from us. These are the four pillars we apply consistently to keep your banking activity attached to your account only.
Always confirm you are on ab367 before entering credentials. Bookmark the address to avoid landing on a look-alike page that could capture your login details.
The verification step before your first withdrawal confirms that the wallet receiving funds belongs to the same person who opened the account — not a third party.
Rocket or Upay numbers linked to your account are checked for ownership. A mismatch between your registered wallet and the payout number will pause the withdrawal until resolved.
Reach the support team only through the contact channels shown inside your account area. We will never ask for your wallet PIN or password through any channel.
These are the questions that come up most often about depositing, withdrawing and managing your balance on ab367. If your question is not covered here, the support route inside your account area is the next step.
Rocket and Upay are the active local wallet routes for Bangladesh accounts. Both appear in the cashier screen once you are logged in. Bank Transfer is also available depending on your account region. Check the cashier for the options shown for your account.
Your balance updates after the wallet transaction clears on our end. If your Rocket or Upay app confirms the transfer but the balance has not changed, note your wallet reference number and contact support through the channel shown in your account area.
Minimum withdrawal amounts are displayed on the withdrawal screen inside your signed-in account. We do not publish a fixed figure here because it can vary by method. Check the withdrawal fields for the current limit shown for your account.
If the wallet ownership check flags a mismatch, the withdrawal is paused until it is resolved. Contact support with your account reference and the wallet details — they will explain what correction is needed before the payout can proceed.
Open the transaction history tab in your signed-in account area. Each entry shows the method, amount, date and current status. Match the reference shown there against your Rocket or Upay wallet statement to confirm both sides of the transfer.
A pending status means the withdrawal is still moving through the payment queue. If it stays pending beyond what the screen indicates, take your transaction reference to support via the published contact route inside your account — that reference is how we trace it on our end.