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This page sets out the legal framework that governs your account on ab367. Access to our platform and any transaction you make — including payments via Rocket or Upay — depends on your local law and the eligible region your account falls under.
ab367 operates under a framework where access and account eligibility depend entirely on the laws applicable in your jurisdiction and the region your account is registered to. We do not extend service where local law prohibits it, and we do not determine that eligibility on your behalf — that determination rests with you as the account holder. When you complete a transaction using Rocket or Upay, that action is governed by the terms you accepted at registration. Those terms cover the movement of funds between your wallet and your ab367 account balance, the records we retain, and the conditions under which we may restrict or suspend an account. We keep this policy published and accessible so you can review it at any time. If any term changes, we will update this page and note the revision. Continued use of your account after a published change means you have accepted the updated terms. If any part of this policy conflicts with a provision of local law applicable to you, local law takes precedence to the extent of that conflict. We encourage you to read the full terms before making any deposit or withdrawal through your account wallet.
Understanding what falls inside and outside this policy helps you know where our obligations begin and where yours do. The four areas below define the boundaries clearly.
This policy applies to the creation, use and suspension of your ab367 account. Eligibility to hold an account depends on your local law and the region you declare at registration. We act on the information you provide at that point.
All deposits and withdrawals processed through your account — including those made via Rocket or Upay — fall within this policy. We retain transaction records as required and make them visible in your account history tab.
Game content, lobby displays, odds data and promotional notices published on this site are covered. Content is subject to change without prior notice. Game availability by studio or category may vary depending on your account region.
Payment processors, wallet providers and game studios are independent third parties. Their own terms govern your relationship with them directly. We do not accept liability for third-party service interruptions, wallet outages or external platform terms.
Your account gives you a direct route to review, correct and query the records we hold. Log in and open the account section to see your full transaction history — every Rocket and Upay movement is listed there with a timestamp and reference number. If you notice an error in your personal details, the account settings page has an edit function for name, contact number and linked wallet address. For anything that cannot be resolved through the self-service tools in your account, our support route is open for policy questions specifically. When you raise a query, include your account reference and the relevant transaction ID so the support team can locate the record without delay. You are entitled to ask what data we hold on your account; submit that request through the support channel and we will respond within the timeframe our policy specifies. We do not share account data with third parties except where required by the terms you accepted or by applicable law in your jurisdiction.
Open your account dashboard and navigate to the history tab. Every deposit and withdrawal — including Rocket and Upay transactions — is logged with a reference number and timestamp you can cross-check.
Account settings let you update your registered contact number, email address and linked wallet. Make the correction directly in the field shown and save. Some changes may require a verification step as prompted.
If a term in this policy is unclear or you believe an account action was applied in error, contact us through the published support route. Include your account ID and the date of the action you are querying.
You can ask for a summary of the personal data we hold against your account. Submit the request through support with your registered account details. We will respond as set out in this policy's retention and data section.
For policy-related questions, use the contact routes listed below. These are the channels visible on this site — we do not promise response windows not published here.
The live chat button in the bottom corner of every page connects you to our support team. Use it for account access questions, transaction disputes or policy clarifications. Have your account reference ready before you start the chat.
For written policy queries or data requests, use the email address published in the Contact section of this site. Include your registered account email and a short description of the policy matter so we can route it correctly.
The Help Centre linked in the site footer covers common account and policy questions. Check there first — many queries about account records, wallet linking and access eligibility are answered without needing to contact support.
Our approach to account data is built on the principle that you should be able to see and manage the information we hold. Here is how we handle the key areas.
We collect only the information needed to operate your account and process transactions. Your registered details, wallet addresses for Rocket or Upay, and transaction history are stored and processed in line with the terms you accepted at registration.
This site uses cookies to maintain your session, remember your account preferences and support site performance. You can manage cookie settings through your browser. Disabling certain cookies may affect how account pages load and respond.
Your account is secured through the login credentials you set at registration. Do not share your password or wallet verification codes with anyone. If you suspect unauthorised access, use the account security section or contact support immediately through the published channel.
We retain account and transaction data for the period set out in our terms. To request a change to your stored data or ask what we hold, contact us via the email route published on the Contact page. We respond as set out in this policy.
These are the questions we receive most often about the legal terms, user rights and data handling on ab367. If your question is not answered here, use the support contact routes above.
Access and account eligibility depend on your local law and the eligible region you declared at registration. We do not override local law. If your jurisdiction permits access and you registered with accurate details, this policy applies to your account and all transactions you make on ab367.
The full terms are published in the Terms and Conditions page linked in the site footer. You can also access them directly from your account settings. We recommend reviewing them before making any deposit or withdrawal through your Rocket or Upay wallet.
Open the history tab in your account dashboard to locate the transaction reference and timestamp. Then contact support via live chat or the published email address with that reference number. Including the date and payment method — for example Rocket or Upay — helps us locate the record faster.
You can submit a data request through the email channel published on our Contact page. Depending on the terms you accepted and applicable law in your jurisdiction, some data may need to be retained for a defined period. We will explain what applies to your specific account when we respond.
When we update this policy, we revise this page and note the change. Continuing to use your account after the update is published means you accept the revised terms. If you disagree with a change, you should stop using the account and contact support to discuss your options.
Payment processors and wallet providers like Rocket and Upay operate under their own terms and conditions. Service interruptions on their end are outside our direct control. We do not accept liability for third-party outages, but we can assist in investigating a transaction that shows as pending in your account history.